Frequently Asked Questions

Everything you need to know about your Atolea Jewelry experience

Is Atolea jewelry waterproof?

Yes, our jewelry is crafted from high-quality stainless steel and 18k gold PVD plating, making it 100% waterproof. You can wear your pieces in the shower, at the pool, or at the beach without worrying about tarnishing.

How long does shipping take?

We offer worldwide shipping. Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-10 business days depending on your location.

What is your return policy?

We want you to love your jewelry! If you are not satisfied, we offer a 30-day return policy for most items in their original, unworn condition.

Will your jewelry turn my skin green?

No. Because we use premium materials like 316L stainless steel and real gold plating rather than cheap alloys like brass or copper, our jewelry will not react with your skin or cause discoloration.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Does my jewelry come with a warranty?

Absolutely. We stand behind our quality with a Lifetime Color Warranty. If your jewelry ever loses its color, we will replace it for you.