Returns & Exchanges
At Atolea Jewelry, we want you to love your ocean-inspired pieces, which is why we offer a 30-day return window from the date of delivery. If you are not completely satisfied with your purchase, we provide easy returns and exchanges to ensure your shopping experience remains stress-free.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the jewelry in its original eco-friendly packaging, ensuring all items are securely tucked away to prevent damage during transit.
Ship It Back
Print your prepaid shipping label provided by our system and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing